Privacy Policy

Underwear Unlimited and Brand Avenue Ltd value the trust of our customers. To earn your trust, we respect your privacy in handling personally-identifiable information relating to you and your transactions with us

We collect personally identifiable information that you voluntarily provide to us when you request a catalogue, place an order, enroll in a promotional program, send us a letter or e-mail or give us a telephone call. This information may include your name, mailing address, e-mail address, telephone number, fax number, credit card number and expiration date, and other optional demographic information, ordering and payment details, return requests or offers submitted to you, as well as data relating to your use of our web site.

The personally identifiable information we collect about you will be stored and processed on electronic information systems operated by Brand Avenue Ltd.

The personally identifiable information that you voluntarily provide to us will be used to process your orders, notify you about new services or special promotional programs, send you offers or information, or inform you of the outcome of promotional campaigns in which you voluntarily participated. We may contact you if we have questions about your order or to notify you of the status of an order. We may also use your e-mail address to identify you on our internal systems. The personally identifiable information that we store in cookies is used to track your activity at our web site and to remember your individualized settings (such as your password, your online shopping cart, and the configuration of your Internet browser software) to make your visit more convenient and to make it unnecessary for you to re-enter such information when you make return visits to our site.

We will not disclose personally-identifiable information about you to others except as disclosed in this Privacy Statement or as specifically authorised by you at the time such information is collected.

We may share your personally identifiable information within the Brand Avenue family of businesses - including our retail, mail-order catalogue, and online operations - in order to send you information that you request, to cater to your shopping preferences, and to extend Brand Avenue offers that we believe may be of interest to you.

Our databases are protected by physical, technical, and procedural measures that restrict information access to authorised persons in accordance with this Privacy Statement. Our information systems are maintained behind a software firewall to isolate them from access by other networks connected to the Internet. Only employees who need the information to perform a specific job are granted access to personally identifiable information.